Event Details
  Career Services Webinar: Once a Client, Always a Client - 7 Keys to Client Relationship Mastery
  January 22, 2013 1:00 PM
  January 22, 2013 2:00 PM

Join us for our next Fairfield University Alumni Career Services Webinar...

Once A Client, Always A Client - 7 Key Ways to Client Relationship Mastery

Presented by
Denise Graziano '87
President, Graziano Associates

Tuesday, January 22, 2013
1 p.m. - 2 p.m. (EST)

In this webinar, Denise Graziano '87, President of Graziano Associates, will present the most effective, proven techniques that will help you become the trusted ally, partner, problem solver that your clients would not want to leave for any reason.

You will learn:
  1. Why some sales professionals constantly repeat the initial sales cycle, having to replace clients in their pipeline instead of adding to it
  2. Key steps you can follow to ensure your clients will want to remain with you for the long term
  3. Tangible tips you can implement immediately to build stronger client relationships and be seen as your client's "go-to" partner, not another vendor on the bench waiting to get in the game
We want to know: How do you connect with your clients over the long term? What tactics would you recommend? Join the discussion here and tell us what you think. And please come to the webinar ready with questions you have about your most challenging client relationships.

After registering, you will receive a confirmation email containing information about joining the Webinar.
For questions, please contact Julie Tuozzoli '85, director of alumni career services
in the Office of Alumni Relations at (203) 254-4000 ext. 3416. 


System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server


Macintosh®-based attendees
Required: Mac OS® X 10.5 or newer